Duet Partners Limited (‘Duet’) recognises the importance of protecting the privacy of all information provided by the visitors to our website and that of our clients and business associates. Duet respects and is fully compliant with the requirements of General Data Protection Regulation (‘GDPR’). Duet is committed to the protection of all personal data for which it holds responsibility as the Data Controller and for the handling of such data in line with the principles of GDPR and the Data Protection Act (DPA). Changes to data protection legislation shall be monitored and, in order to remain compliant with all requirements, any resultant changes will be implemented in a timely manner.

Duet requests your contact information so that we may communicate with you about Duet’s news and services. We do respect your right to privacy and if you wish to opt out of receiving information or request that your personal details are deleted from our systems, please contact us at any time by emailing partners@duetpartners.com.

Other than to comply with its legal and regulatory obligations, Duet will not share your private information with any other individual or group without your express permission. Any personal information that you may share with Duet is processed by our staff in the United Kingdom. Duet does not undertake marketing activities for third parties, nor does it provide information to third parties for their own marketing purposes.

How we use your data

Performance of a contract with you

We process your personal data because it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. In this respect, we use your personal data for the following:

• To prepare a proposal for you regarding the services we offer;
• To provide you with the services you require of us, and as discussed directly with you or as otherwise agreed with you from time to time;
• To deal with any complaints or feedback you may have;
• For any other purpose for which you provide us with your personal data.

In this respect, we may share your personal data with or transfer it to the following:

• Your agents, advisers, intermediaries, and custodians of your assets who you tell us about;
• Third parties whom we engage to assist in delivering the services to you;
• Our professional advisers where it is necessary for us to obtain their advice or assistance, including lawyers, accountants, IT or public relations advisers;
• Debt collection agencies where it is necessary to recover money you owe us;
• Other third parties such as intermediaries who we introduce to you. We will wherever possible tell you who they are before we introduce you;
• Our data storage providers.

Legitimate interests

We also process your personal data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of another person. In this respect, we use your personal data for the following:

• For marketing to you;
• Training our staff or monitoring their performance;
• For the administration and management of our business, including recovering money you owe to us, and archiving or statistical analysis;
• Seeking advice on our rights and obligations, such as where we require our own legal advice.

In this respect we will share your personal data with the following:

• Our advisers or agents where it is necessary for us to obtain their advice or assistance;
• With third parties and their advisers where those third parties are acquiring, or considering acquiring, all or part of our business.

Legal obligations

We also process your personal data for our compliance with a legal obligation which we are under. In this respect, we will use your personal data for the following:

• To meet our compliance and regulatory obligations, such as compliance with anti-money laundering laws;
• As required by tax authorities or any competent court or legal authority.

In this respect, we will share your personal data with the following:

• Our advisers where it is necessary for us to obtain their advice or assistance;
• Our auditors where it is necessary as part of their auditing functions;
• With third parties who assist us in conducting background checks;
• With relevant regulators or law enforcement agencies where we are required to do so.

Transfer and processing of your personal data outside the European Union

When sharing your personal data with third parties as set out in this Privacy Notice, it may be transferred outside the European
Union. In these circumstances, your personal data will only be transferred on one of the following bases:

• The country that we send the personal data to is approved by the European Commission as providing an adequate level of
• protection for personal data;
• The transfer is to a recipient in the United States of America who has registered under the EU/US Privacy Shield;
• The recipient has entered into European Commission standard contractual clauses with us; or
• You have explicitly consented to the same.

Your rights

You can request to see the information we hold about you at any time. If you wish to raise a complaint on how we have handled your personal data, you can contact us at partners@duetpartners.com and we will investigate the matter.

Your specific rights under GDPR are as follows:

The right to access the personal data we hold on you.
The right to correct and update the personal data we hold on you.
The right to have your personal data erased.
The right to object to processing of your personal data.
The right to data portability.
The right to withdraw your consent to the processing at any time for any processing of personal data to which consent was sought.
The right to object to the processing of personal data where applicable.
The right to lodge a complaint with the Information Commissioners Office.

 You can contact the Information Commissioners Office via email, on 0303 123 1113, or in writing at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Unless otherwise agreed with you, we will only collect basic personal data about you, which does not include any ‘sensitive personal data’ such as racial or ethnic origin, political preferences, religious beliefs and trade union membership. The information that we do collect and store may include your name, work address, email address and job title.

Use of Cookies

A cookie is a record that a website can send to a visitor’s internet browser so that the visitor’s computer will be recognised by the site on their return. Cookies allow our web server to recognise a computer on connection to the site, which in turn allows the server to make downloading of pages faster than on first viewing. In addition, cookies may also be used by us to establish statistics about the use of the site by Internet users by gathering and analysing data such as: most visited pages, time spent by users on each page, site performance, etc. By collecting and using such data, we hope to improve the quality of this site.

The data collected by our servers and/or through cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information may not be kept for longer than one year. A visitor can set their browser to block the recording of cookies to minimise the amount of data that may be collected about your navigating on the Site. The browser on a computer can be set to notify the user when a cookie is being recorded on their computer’s hard drive. Most browsers can also be set to keep cookies from being recorded on their computer by enabling your web browser to refuse cookies. The procedure for refusal of cookies may vary for different software products. Please check with your internet browser software help or your software supplier if you wish to refuse cookies.

For more information about cookies, please see the Information Commissioner’s website home page or the Interactive Advertising Bureau.

Consent

By continuing to use the Site and by providing any personal data to us via the Site or email addresses provided on the Site, visitors are consenting to our use of your personal data as set out in this Privacy Policy. Please do not send us any personal data if you do not want that information to be used by us in this manner.

General

Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it) and we reserve the right to amend this Privacy Policy at any time without notice. By accessing our website following amendments, you are accepting the amended Policy.

The Site contains links to other websites. Duet is not responsible for the privacy policies of third-party web sites to which links are provided. You should check the privacy policies on these sites before providing any personal information.

Any changes to our privacy statement will be posted on this page of the website. We welcome your views about our website and our Privacy Policy.

Please contact us with any queries or comments.

The registered office of Duet Partners Limited is Carlton House, High Street, Higham Ferrers, Northamptonshire, NN10 8BW. We can be contacted at partners@duetpartners.com. We are registered as a data controller with the UK Information Commissioner's Office, registered number ZA527256.